About Us

Animal Accident & Emergency first opened in 2005 as a 24-hour, 7 day a week emergency vet clinic at Essendon Airport, now known as Essendon Fields.  Six years later in 2011 a second centre opened in the rapidly developing suburb of Point Cook, along the western corridor of Melbourne. Both of these centres have been purpose built and designed with the needs of emergency, critical care and referral in mind. 

Along with being able to deal with any animal emergency, 24 hours a day, 7 days a week, Melbourne’s Animal Accident & Emergency Centres also house critical care units. This enables Animal Accident & Emergency to provide Melbourne pets requiring intensive care access to experienced care around the clock. Critically ill patients have access to central venous pressure monitoring, positive pressure ventilation or respirators, enteral feeding and parenteral feeding catheters and more. 

In 2013 Animal Accident & Emergency appointed a Medical Specialist to our Point Cook location.  Our Medicine Specialist provides both a referral service to the greater Melbourne region as well Medical support to the Emergency Centres.  In 2014 the Point Cook Emergency Centre then commissioned a Radioactive Iodine Therapy Unit (i131).  The therapy unit allows treatment of Hyperthyroidism in Cats.  The Iodine Treatment Unit is run under very strict controls due to the use of radioactivity.  As a result, we are one of few centres to offer this service in Melbourne. October 2014 saw the introduction of a CT Unit to our Point Cook facility. The CT Unit is a new generation providing the modalities of CT, Fluoroscopy, and DR radiology within a small cost effective unit.  This is the first unit of its type within Australia.

What to expect on arrival

  • Upon arrival at Animal Accident and Emergency, a triage nurse will briefly examine your pet to determine the level of urgency of the situation.
  • If your pet is found to be stable after triage, you may be asked to take a seat in the waiting room until a vet is free.
  • Sometimes other pets may be treated before yours. Please appreciate that as an emergency vet, we treat the most seriously ill patients first
  • Once the examination is complete, your pet may be treated at our pet emergency centre and then sent home or may be required to stay for further treatment

Payment

Animal Accident Emergency - Veterinary hospital consultation fees:
Weekends and Nights  $150.00 (no surcharge after midnight)
Standard business hours (Mon - Fri):  $100.00
Referral from your family veterinarian:  $100.00
Public Holiday Fee:  $180.00